Right of revocation

You may revoke the contract within a period 14 days, as long as you submit your revocation in writing (e.g. letter, e-mail) and state the reasons. The 14-day period starts after you have received the ordered products and only applies in the case of unopened, undamaged and unused products. The revocation letter or object must arrive at our premises within the 14-day limit for the revocation deadline to be met.

Please send your revocation to:

P.O. Box: 31291 / Al Jazeera Al-Hamra / Ras Al Khaimah

Email: support@wine-trend.com

Suspension of right of revocation

You have no right of revocation in the case of opened, used, perishable or damaged products.

Consequences of revocation

In the case of effective revocation the received services will be refunded on both sides. Delivery or administrative costs might have to be deducted. Compensation for lost value needs to be crosschecked with the total amount. If the request for revocation arrives after the deadline or is without justification, the contract cannot be revoked. Payment must be reimbursed within 30 days. This time limit starts once the statement of revocation arrives at our offices and in compliance of the abovementioned guidelines.