Shipping & Returns

How will my order be sent?
The products from our sortiment are wrapped neutrally and then sent by mail or courier, i.e. DHL or UPS. Larger volumes and amounts are sent with a transport company.

From where do you send?
All orders are sent from the EU area. Problems with local customs agencies are not to be expected.

Delivery time?
Your order is processed immediately after it has been placed with us. The delivery takes an average of 3-6 days (Europe), 7-14 days (rest of the world) and starting on the day payment has been received.

Shipping fees?
The shipping rates are currently € 6.90 Worldwide.

Important Notice
In spite of all precautions taken, the delivery could be damaged during the transport. In this cases, your damaged article will be replaced, free of charge.
Wine-Trend.com online shop customers are responsible for following the relevant customs regulations. Wine-Trend.com assumes no liability or cost.

Please take note of the following course of action
Transport damage is to be claimed immediately. Please inform us right away of transport damage via E-Mail.
In the event that you may want to return one or more items, please also notify us beforehand via E-Mail.